Set up your business details
Use this page to enter the business details Ribbn needs for billing and account setup. Complete these fields using your registered business information, not your storefront details unless they are the same.
Your registered business is the legal business entity used for billing and official records. This may be different from your shop name, showroom, warehouse, or store address.
Before you start
Have these details ready:
- Your registered company name
- Your registered business address
- The legal owner’s email address
- The legal owner’s phone number
- Your preferred currency
- Your preferred measurement units
- Links to your social media profiles
Set up your business details
Follow these steps to complete the required fields.
1. Open Business Settings
Go to Getting Started and open Business Settings.
2. Enter your registered company name
In Main Details, enter your registered company name.
Use the legal business name you use for billing and official business records.
Use this field for:
- Your incorporated or registered business name
- The name tied to invoices and billing records
Do not use this field for:
- A temporary pop-up name
- A store nickname
- A single location name, unless that is also the legal business name
3. Enter your registered business address
In Business Address, enter your official registered address.
This address can be different from your store location or where you physically sell inventory.
| Use registered business address when... | Use store address when... |
|---|---|
| The field is for billing or official business records | A separate workflow specifically asks for a storefront or pickup location |
| Your legal entity is registered at a head office or home office | You are configuring a customer-facing store location |
| You run sales across multiple locations | The setup is explicitly for in-store operations |
Do not replace your registered business address with your storefront address unless your storefront is also your legal registered address.
4. Add the legal owner’s contact details
In Contact Info, enter the legal owner’s email address and phone number.
These details should belong to the person responsible for the business account.
This helps make sure billing and account-related communication is connected to the correct business owner.
5. Choose your currency
Select the currency your business uses.
Choose the currency you want associated with your account setup and billing-related business details.
For day-to-day operations, make sure this matches how you expect to price, sell, and review store activity across your workflows.
6. Choose your measurement units
Select your preferred measurement units.
Choose the format your team will use when working with product and inventory information.
This is especially helpful when your staff creates listings, manages one-of-a-kind items, or reviews item details consistently across in-store and online workflows.
7. Add your social links
Add your social media profile links.
These links appear across your account, so make sure they are current and customer-ready.
You can include links for channels such as:
- TikTok
- Other public brand profiles your business uses
Field checklist
Use this checklist before you save.
| Field | What to enter |
|---|---|
| Registered company name | Your legal business name |
| Business address | Your official registered address |
| Owner email | The legal owner’s email address |
| Owner phone | The legal owner’s phone number |
| Currency | Your preferred business currency |
| Measurement units | Your preferred units |
| Social links | Your current public social media profiles |
Tips to avoid setup mistakes
- Double-check that your business name matches your registered records.
- Confirm that your business address is your legal registered address, not just a selling location.
- Use the owner’s contact details, not a generic store contact, if the field is asking for legal business information.
- Choose the currency and units your team will use consistently in daily operations.
- Review social links before saving so customers and staff see the correct profiles across your account.
What this affects
Your business settings help establish the core account details tied to billing and official business use.
They also help keep your day-to-day store setup consistent across workflows, including:
- Store operations across in-store and online sales
- Inventory records for unique and one-of-a-kind items
- Staff consistency when creating or reviewing listings
- Account-wide display of your public business links
If your storefront details are different
It is normal for these details to be different:
- Registered business name vs. public store name
- Registered address vs. physical selling location
- Owner contact details vs. customer-facing store contact details
If that applies to your business, enter the registered business details in Business Settings unless a different setup page specifically asks for storefront information.
Next step
After you finish Business Settings, review the rest of your Getting Started tasks so your store is ready for daily operations. If a later setup step asks for location-specific details, enter your storefront information there instead of changing your registered business details here.