Export sales data
When to use this report
Use Export Sales Data when you need a CSV of sales activity for:
- Bookkeeping
- Month-end or period-end reporting
- Reviewing sales performance across channels
- Checking discounts, taxes, commissions, and payment methods
This export is especially useful when you want a shareable file for finance review or deeper analysis outside Ribbn.
The sales export is based on the date range you choose before exporting, so always confirm the time period first.
Export sales data
Before you start
Make sure you know:
- The date range you want to report on
- Which email address should receive the export file
Steps
- Go to the Ribbn admin panel.
- Open the sales view.
- Use the date filter to select the time period you want to export.
- Click Export Sales Data.
- Check the selected email address for the CSV file.
The export is sent as a CSV file, which you can open in spreadsheet tools for bookkeeping or reporting.
Choose the right time range
Use the date filter the same way you would when viewing sales statistics.
Common examples:
- Today or yesterday for daily store reconciliation
- This week for short-term performance checks
- This month for bookkeeping and payout review
- A custom date range for tax reporting, finance requests, or event-based analysis
If the numbers do not look right, first confirm that the selected date range matches the period you intended to review.
If you export the wrong time range, you will need to run the export again with the correct dates.
What the export includes
The sales data export includes core reporting fields for day-to-day operations and bookkeeping.
| Data included | Details |
|---|---|
| Net sales | Sales after applicable deductions |
| Gross sales | Total sales before deductions |
| Discounts | Includes manual discounts and store credit issued by sellers |
| Sales channel | Shows whether the order came from the Ribbn app, Webshop, or a manual order created in the desktop admin panel |
| Commissions | Includes seller commission and store commission |
| Taxes | Includes VAT and sales tax where applicable |
| Payment method | Shows Stripe or Zettle for card payments |
| Customer email | Includes the customer email address connected to the order |
Payment method notes
The payment system field helps you understand how the order was paid.
- Stripe or Zettle indicates a card payment
- If the payment system column is blank, the payment was made with Swish
This can be helpful when reconciling omnichannel sales across in-store and online orders.
Operational notes
- Exported sales data is sent by email, not downloaded directly in the admin panel.
- Customer email addresses are included in the report.
- The export is intended for reporting and bookkeeping workflows.
- You can use the file to review sales from different order sources, including online, in-app, and manually created orders.
Next steps
After you receive the CSV file, you can:
- Review totals for bookkeeping
- Filter or sort by sales channel, commission, tax, or payment method
- Share the file with your accountant or finance team
- Compare exported results with the sales statistics view if something needs verification
If you need help understanding individual columns in the CSV, use the Ribbn sales report example template with comments if it is available to your team.
If something looks wrong
If the export does not match what you expected:
- Confirm the date range you selected.
- Check whether the order came from in-store, Webshop, or a manual order.
- Review discounts, commissions, and taxes in the export before comparing totals.
- Check the payment system field, especially if you are looking for Swish payments.
If the issue continues, rerun the export with the correct dates and compare it against the sales statistics view.