Set up store locations

What you’ll do

Before you start working with inventory, orders, or fulfillment in Ribbn, set up your store location details. Your location settings control what customers and sellers see and help Ribbn attribute inventory and online order fulfillment correctly.

This setup is especially important if you:

• Sell both in-store and online
• Need a default fulfillment location for online orders
• Track one-of-a-kind resale inventory by location
• Operate more than one store

Why store locations matter

Your store location settings affect day-to-day operations in Ribbn, including:

• Where online orders are fulfilled from by default
• Which location inventory is attributed to
• What store details appear on customer-facing communications
• What sellers and customers see in messages and confirmations

The details you enter here can appear on:

• Receipts
• Order confirmations
• Seller messages
• Customer messages

Before you begin

Have the following ready:

• Your store name
• Your full store address
• Your opening hours
• A decision about whether this should be your default fulfillment location for online orders

Set up your main store location

1. Open location settings

Go to the store location setup step in Ribbn and review your location settings.

2. Enter your store name

Add your shop name in the Store Name field.

If this location should handle online orders by default, keep the checkbox selected for default fulfillment location for online orders.

3. Add your address

Enter your full store address.

This address appears on:

• Receipts
• Order confirmations

Make sure the address is complete and customer-ready.

4. Set your opening hours

Add your current store hours.

These hours appear in:

• Receipts
• Seller messages
• Customer messages

Keep these hours up to date so customers and sellers receive accurate information.

Add more than one location

If you operate more than one store:

1. Click Add location
2. Enter the details for the additional store
3. Repeat for each location you want to manage in Ribbn

Ribbn supports multiple locations, so you can manage inventory across all of them.

Recommended setup for daily operations

Use the table below to check that each location is ready before you begin listing items, receiving inventory, or processing orders.

Operational notes

If you sell one-of-a-kind items

For resale and re-commerce workflows, inventory location matters because each item may only exist in one store at a time. Make sure items are attributed to the correct location before they are made available for sale or fulfillment.

If you use online and in-store sales together

If you run omnichannel operations, confirm your default fulfillment location carefully. This helps prevent confusion when online orders need to be fulfilled from a physical store.

If your hours change often

Update opening hours promptly for holiday schedules, temporary closures, or staffing changes. Outdated hours can create confusion in customer and seller communications.

Common setup mistakes to avoid

• Leaving the wrong location set as the default fulfillment location
• Entering a partial or outdated address
• Forgetting to update opening hours
• Adding multiple locations without confirming which store should fulfill online orders by default

Next steps

After your locations are set up, continue with the operational setup that depends on location accuracy, such as:

• Creating inventory and assigning it to the correct store
• Managing item status by location
• Using AI QuickList to create products for the right store workflow
• Preparing for in-store and online order handling across locations