Understand product details and attribution

What product details to fill in first

When you edit a product in Ribbn, focus on the fields that help your team do three things well:

1. Identify the item correctly
2. Price and track it correctly
3. Make it easy to sell in-store and online

For most day-to-day work, that means paying close attention to:

• photos
• category and product type
• size and measurements
• condition notes
• owner and pricing
• tax setting
• product status
• inventory location
• product class

Open the product editor

To update product details:

1. In Ribbn on desktop, go to Dashboard
2. Select Products
3. Open All Products
4. Choose the product you want to edit

You’ll edit the item across several sections in the product editor.

Use this editing order for faster daily work

If you need a simple workflow, complete fields in this order:

1. Media Files — make sure the main image is correct
2. Categorization — set the product’s segment, category, type, and style
3. Size & Measurements — add the label size, standard size, and measurements
4. Condition — describe wear, flaws, and care notes
5. Accounting Details — confirm seller, commission, price, and tax
6. Stock Management — set status, class, location, and any tracking fields

Field-by-field guide

Media Files

Use this section to check image order.

What to do

• Drag and drop images into the right order
• Move the best front image to the top
• Review any seller-uploaded images at the bottom if you need extra image options

Why it matters

The top image is usually the first image staff and shoppers will see. Good image order helps the product look clear and consistent across online and omnichannel sales flows.

Best practice

• Put the clearest front view first
• Keep detail shots after the main image
• Use consistent image order across similar items

Categorization

Use categorization to describe what the product is.

Core fields

Why it matters

Good categorization helps with:

• search
• filtering
• sorting
• reporting consistency
• AI-assisted product creation and autofill

This is especially important for one-of-a-kind resale items, where the item may only have one chance to be found and sold.

How to choose the right category

Use this 4-level structure:

1. Primary Segment — broad grouping such as Woman, Man, or Unisex
2. Category — broad class such as Clothing, Shoes, or Accessories
3. Type — specific item type such as Boots, Sneakers, or Jeans
4. Style — more specific variation such as Chelsea, Wide leg, or Waterproof

Tips for store staff

• Choose the most specific accurate option available
• Do not guess if the style or material is unclear
• Keep categorization consistent across similar products
• Let AI or autofill help, but always review the result before saving

Size & Measurements

Use this section to standardize fit information for shoppers and staff.

Main fields

Why it matters

Standard sizing improves filtering online and reduces confusion for both staff and customers.

Important note about measurement fields

The measurements shown depend on the Measurement Category you selected. If the fields look wrong, check that category first.

Best practice

• Enter the exact Label Size from the garment tag
• Add the closest Standard Size
• Use Fit Remark when the item does not fit true to size
• Add measurements for higher-value, hard-to-fit, or one-of-a-kind items
• Use one unit system consistently: cm or inches

Condition

Use this section to set buyer expectations clearly.

Main fields

Why it matters

Condition details help prevent misunderstandings and support smoother in-store and online selling.

Best practice

Be specific and factual. For example:

• note stains, pulls, scratches, or repairs
• mention missing accessories or parts
• add care details when they affect use or resale value

Good operational habit

If a flaw appears in the photos, mention it in the remarks too.

Accounting Details

Use this section to make sure the item is assigned and priced correctly.

Ownership and commission

Pricing fields

Tax setting: how to enter Listing Price

This field is important.

If Charge Tax on this Product is set to Yes:

• enter the price excluding tax

If Charge Tax on this Product is set to No:

• enter the final selling price

Example

Why it matters

These fields affect:

• seller attribution
• payout accuracy
• margin tracking
• checkout pricing
• tax handling across sales channels

Stock Management

Use this section to track where the item is, what stage it is in, and how it should be sold.

Core fields

Product class for resale items

For most resale stores, most items should be set as:

• One-of-a-kind
• or Unique, if that is the label used in your workflow

This is especially important for consignment, vintage, and re-commerce inventory where only one unit exists.

Status

Set the product’s status based on your store workflow. For example, a product may start in a review stage before it becomes sellable.

Use status carefully because it often controls what staff should do next.

Inventory location

Always choose the item’s physical location accurately.

Examples might include:

• store floor
• stock room
• intake area
• a named store location

If the product is stored across more than one location, add another inventory location where needed.

Weight and shipping fields

For omnichannel operations, accurate weight helps with shipping estimates for online orders.

Identification fields

When to use tags

Use tags when your team needs extra operational grouping, such as:

• intake batch
• campaign grouping
• staff workflow labels
• special handling notes

Keep tag naming consistent across the team.

What matters most for one-of-a-kind items

For unique resale inventory, these fields are the most important to get right:

• main image
• category and type
• size
• condition
• listing price
• tax setting
• owner / seller
• status
• inventory location
• product class set to one-of-a-kind or unique

If these are wrong, the item is harder to find, harder to trust, and easier to mishandle in daily operations.

Recommended completion checklist

Use this checklist before you consider a product ready:

• main image is first
• product is categorized correctly
• brand, color, and material are added if known
• label size is entered
• standard size is selected
• measurements are added when needed
• condition is selected
• flaws or care notes are documented
• owner / seller is correct
• commission is entered correctly
• listing price matches the tax setting
• status is correct
• product class is correct
• inventory location is correct
• shipping weight is reasonable for online sales
• SKU, RFID, and tags are added if your workflow uses them

Common mistakes to avoid

• choosing a broad category when a more specific one exists
• entering size without checking the measurement category
• leaving out visible flaws from condition remarks
• entering the wrong listing price for taxable items
• forgetting to assign the correct owner or seller
• marking a one-of-a-kind item as if it has multiple variants
• saving the wrong inventory location
• relying on AI autofill without reviewing the result

If you used AI QuickList or autofill

AI can speed up product creation, but staff should still review the item before it goes live or moves to the next step.

Check these fields first:

1. category
2. brand
3. color
4. material
5. size
6. condition
7. price
8. status
9. location

What to do when information is missing

If you do not know a detail:

• enter the fields you can confirm
• avoid guessing on brand, material, or style
• use remarks to clarify anything unusual
• ask a teammate or check the physical item if the missing detail affects pricing, condition, or sellability

Next steps

After product details are complete, the usual next step is to:

• review the product for accuracy
• confirm it is in the correct status
• verify the location and price
• move it forward for sale in-store, online, or both

If your store uses a separate process for taxonomy setup or tax policy, follow your team’s local workflow for those exceptions.