Ribbn Support Hub (Owwl)Ribbn Support Hub (Owwl)

Set up Business Settings

Overview

Business Settings is where you enter Ribbn’s core business information. This information should reflect your registered business details for billing and legal/account purposes, and not necessarily your store’s physical location.

If your store operates in a different location than your registered address, that’s expected—use your **official registered address** in Business Settings.

Where this fits in Getting Started

Business Settings is Step 1 in Ribbn’s Getting Started flow.

StepTopicHelp article
1Business SettingsHow to review your Business Settings
2Store LocationsHow to set up your Store Locations
3Add UsersHow to add Users to your account
4Set CommissionHow can I customise my Commission? / How to set default Store Commission
5Add your first ProductHow to create your first product (plus taxonomy & attribution guides)
6Chat & Email NotificationsHow to assign a member to Chatroom / How to set up Email Notifications
7Customers (Sellers)How to import customers / How to Add a Seller to your system

Set up (or review) your Business Settings

When setting up your Ribbn account, you’ll be prompted to add several categories of information.

1) Main Details

Add your registered company name.

2) Business Address

Enter your official registered address.

This address **can be different from your store location**. Use the address that matches your **registered business details** for billing and legal/account purposes.

3) Contact Info

Provide the legal owner’s email and phone number.

4) Standards & Formats

Choose your preferred standards for how Ribbn displays information:

  • Currency
  • Measurement units

Add your social media profiles. These social links will appear across your account.


What information you’ll need (quick checklist)

Use this checklist to prepare everything before you begin:

  • Registered company name
  • Official registered business address
  • Legal owner contact details (email + phone)
  • Preferred currency
  • Preferred measurement units
  • Social profile links (e.g., Instagram, TikTok, etc.)

Reference visual

The original document includes a screenshot of the Business Settings page:

  • Screenshot 2025-06-10 at 15.15.14
If you’re building this knowledge hub inside your product docs, place the screenshot near the setup steps above (typically under “Set up (or review) your Business Settings”).

  • Ribbn Support Hub (home)
  • Getting started
  • How to review your Business Settings
  • How to set up your Store Locations
  • How to add Users to your account