Check Out In Store (App POS)

Overview

Use Check Out In Store (App POS) to sell products in person from the Ribbn mobile app. The flow covers adding items to a cart (scan or search), linking the sale to a customer profile, and completing payment (cash/manual or card reader).

When to use App POS checkout

Use this checkout flow when you are:

• Selling a tagged item using RFID/QR scanning
• Selling an untagged item by searching the catalog
• Taking cash/manual payment (Mark as Paid) or card payment with a connected reader

What you’ll need

Before you start, make sure you have:

• Access to the Ribbn app and you can log in
• (Optional) The item has an RFID/QR tag if you want to scan it
• (Optional) A connected Stripe/Zettle Reader for card payments

Step-by-step: Check out in store (Ribbn app)

1) Log in

1. Open the Ribbn app on your phone.
2. Log in to access the store interface.

2) Add product(s) to the cart

1. Tap the shopping cart icon with a plus sign (bottom of the screen).
2. Add items using one of these options:

3) Select product(s) and view order summary

1. Choose the product from the list/search results.
2. Select one or more products by tapping the circle in the top-left corner of each item.
3. Tap Add to Cart.
4. Tap View Order Summary when you’re done.

4) Link the sale to a customer

1. Tap Link to User.
2. If the customer already exists, search and select their profile.
3. If the customer is new:
   • Tap the + icon at the top to create a new profile.
   • Enter (or let the customer enter) their:
     • name
     • email
     • phone number

5) Complete payment

Choose the payment method that matches how the customer is paying:

Then confirm the transaction to finalize the purchase.

6) What happens after payment (sale confirmation)

After payment is completed:

• The product is marked as sold
• The order is updated in the system
• The customer receives an order confirmation email

Video walkthrough

A Loom video walkthrough is available: “How to check out a product / order”.