Add Sellers (Single)
Overview
Use this guide to add a single seller (a customer who will sell items through your store) to Ribbn. Ribbn supports two approaches:
- Recommended: the seller creates their own profile in the Ribbn App (self-signup).
- Alternative: you manually create the seller’s customer record in Ribbn Admin.
In Ribbn, sellers are managed under Customers. A customer will be automatically tagged with a green “Seller” label once they begin selling.
When to use this page
Use “Add Sellers (Single)” when you need to:
- Onboard one seller quickly.
- Fix a situation where a seller can’t self-sign up (e.g., you’re creating the record on their behalf).
- Ensure a seller exists in your system before you link inventory to them.
If you need to add many sellers at once
Use the CSV import flow instead.
Method 1 (Recommended): Seller self-signup in the Ribbn App
Ribbn recommends that sellers download the Ribbn App and create their own profiles to reduce onboarding errors (like typos) and avoid duplicate entries.
Why self-signup is recommended
- More accurate personal/contact details
- Fewer duplicates in your system
- Sellers stay in control of their own information
How the self-signup flow works
- The seller downloads the Ribbn App.
- They create an account and log in using a one-time passcode sent via email.
- If it’s their first time selling with you, they select your store during setup.
If your goal is “least admin work + best data quality,” default to self-signup.
Method 2: Manually add a seller in Ribbn Admin (single seller)
If needed, you can manually register a seller from your Ribbn dashboard by creating a customer record.
Step-by-step (manual registration)
- In Ribbn Admin, navigate to: Customers tab → All Customers → Create Customer.
- Enter the seller’s name, and either their email or phone number.
- Ribbn creates the customer account instantly.
- When the person begins selling, Ribbn will automatically tag them with a green “Seller” label.
What the seller uses to log in
The email/phone you enter becomes their login identifier. Ribbn sends a one-time passcode via SMS or email for login.
Double-check the seller’s email/phone before saving. If it’s wrong, the seller may not receive their one-time passcode and could be blocked from logging in.
What happens after the seller is added
After registration (self-signup or manual), the seller is ready to list products and begin selling through your store.
“Customer” vs “Seller” in Ribbn
| Term you see in Ribbn | What it means | When it appears |
|---|---|---|
| Customer | A person in your customer directory | As soon as the record exists (self-signup or created by you) |
| Seller (green label) | A customer who has started selling | Automatically applied once they begin selling |
Related guides
- Getting started → Step 7: Customers (Sellers) hub
- Import sellers/customers in bulk via CSV (for many sellers)
- Ribbn Support Hub (home)