Seller Self Payout

Overview

Seller Self Payout lets sellers cash out their earnings directly from your store—similar to peer-to-peer resale marketplaces—while keeping the process transparent, secure, and compliant.

Sellers can view their wallet balance inside the Ribbn App. After you approve which sold items are eligible for payout, the seller can initiate a Cash Out flow themselves. (help.ribbn.ai)

Seller Self Payout is designed to remove manual payout handling and reduce payout confusion—sellers can clearly see what’s pending, what’s approved, and what’s ready to cash out.

How Seller Self Payout works

What the seller sees

A wallet balance inside the Ribbn App
A clear indicator of which items are:
- sold and in the return/holding period
- eligible for payout
- already paid out (help.ribbn.ai)

What happens behind the scenes

Sale funds are held securely in Ribbn’s Stripe account after a sale in your store. (help.ribbn.ai)
When you (the merchant) initiate/approve payout readiness, funds are released simultaneously to:
- you (the merchant)
- the seller (help.ribbn.ai)
Seller banking data is processed securely between Tink and Stripe.
- Ribbn does not store banking information.
- The flow is encrypted and PSD2-compliant. (help.ribbn.ai)

Only move items to payout-ready status after your return policy conditions are satisfied (e.g., the return period has ended).

Seller flow (end-to-end)

1) Sale completed

When an item is sold, it automatically changes status to:

Sold – Return period open (help.ribbn.ai)

2) Return period ends (or payout is approved)

Once your return period ends—or if your store doesn’t offer exchanges—select the products you want to make eligible for seller payout.

In the Bulk Edit action bar, move items to:

Sold – Seller Self Pay (help.ribbn.ai)

3) Seller is notified automatically

When you move items to Sold – Seller Self Pay, it triggers:

an email notification to the seller
a new status/action card in the Ribbn App indicating funds are ready to cash out (help.ribbn.ai)

4) Seller cashes out

In the Ribbn App, the seller:

Opens the wallet / sold items area
Sees which items are ready
Taps Cash Out
Completes the payout setup by either:
- Connecting a bank account via Tink using BankID, or
- Manually entering an IBAN number (help.ribbn.ai)

Payout timing: Funds arrive in the seller’s bank account within two business days. (help.ribbn.ai)

Status progression (at a glance)

Step	Status / Event	Who acts	What it means
1	Sold – Return period open	System	Item sold; holding/return period is active. (help.ribbn.ai)
2	Sold – Seller Self Pay	Merchant (Bulk Edit)	Item approved for seller cash-out. (help.ribbn.ai)
3	Email + in-app status card	System	Seller is informed funds are ready. (help.ribbn.ai)
4	Cash Out completed	Seller	Seller initiates payout to their bank. (help.ribbn.ai)

Why this matters (for resale retailers)

Seller Self Payout brings marketplace-style speed and clarity to in-store resale:

Speed: seller-initiated cash out once approved
Visibility: sellers can track wallet balance and eligibility in-app
Fairness & trust: secure, compliant payout handling with Stripe + Tink (help.ribbn.ai)

Ribbn Support Hub (help.ribbn.ai)
Stripe integration setup (merchant) (help.ribbn.ai)