Translate Your Webshop (Locales)

Overview

You can offer your webshop in multiple languages (for example Danish, Swedish, Norwegian) by using different locales.

The language shown to a visitor is automatically linked to the currency they select when visiting your site.

Example: If a visitor selects Swedish Kronor (SEK), the webshop will display in Swedish.

“Locales” in this context means the language variants your webshop can display. The visible language is controlled by the visitor’s selected currency.

Translate with the Translation Manager

Step-by-step

Go to Settings → Translation Manager
Click Add New Item
Add your translation values (see rules below)
Press Submit
Review the result on your live website by switching language using the flag in the top right corner
Repeat for each webshop element that needs translation

The original article includes screenshots for the navigation and the “Add New Item” flow.

Important rules when adding translations

What to enter (Key field)

Add the keyword or sentence you want to translate.
The Key field is what connects the translation to the webshop element.
The Key must exactly match the text used in your Webshop Builder elements, including:
- capitalization
- spacing

Tip for longer sentences: Copy the original text from the webshop builder element into Notes first, then copy it from there into the Key field to avoid formatting issues.

If the Key text differs even slightly (extra space, different capitalization, different punctuation), Ribbn will not match it to the element—so the translation won’t appear.

Language requirements (English must always be included)

Always include the English version of the text under:

EN
EN-GB
EN-EU

Then add the translated version in the language(s) you want.

Required vs optional locales

Locale	Required?	What to put there
EN	Yes	English (base text)
EN-GB	Yes	English (UK variant; use same English text if you don’t localize)
EN-EU	Yes	English (EU variant; use same English text if you don’t localize)
Other languages (e.g., DA, SV, NO)	No	Your translations

Finalize and review

After you add/update a translation:

Click Submit
Open your website
Change the language using the flag in the top right corner
Confirm the translated text appears in the expected webshop element
Repeat for any other elements that need translation

Import translations with CSV (bulk upload)

If you prefer uploading translations in bulk, you can use Ribbn’s CSV import tool.

Step 1: Start from the Translation Template

Download the template here: Template (Google Sheets link).

Important: Save the template to your computer before editing it.

The sheet contains:

Key column — must match the text exactly as it appears in your webshop (case-sensitive)
One column per language — where you fill in translations

Key rules (CSV)

The Key column must remain exact and unchanged
Do not change formatting, spacing, or casing in the Key
Only add/update translations in the language columns

Changing the Key text in the CSV (even unintentionally) will break matching and prevent translations from applying.

Step 2: Export your sheet as CSV

In Google Sheets, go to File → Download → CSV (.csv)
Save the file to your computer

Step 3: Import the CSV into Ribbn

Open Settings → Translations
Click Import CSV
Select your CSV file and upload it
Ribbn will automatically process and apply the translations to your webshop

The original article includes a screenshot showing where the “Import CSV” button is located.

Troubleshooting checklist

Translation not showing up?
- Verify the Key exactly matches the webshop element text (case + spacing).
- Confirm you included English entries for EN, EN-GB, and EN-EU.
- Refresh the page after switching language via the flag in the top-right corner.
Bulk import didn’t apply correctly?
- Re-check that the Key column wasn’t altered in the template.
- Confirm your file was exported as .csv (not Excel, not PDF).